Privacy Policy

Last Updated: March 18, 2026

SeqDesign, LLC (“Company”) is committed to respecting your privacy. This policy describes how we collect, use, and share personal information through seq.design and related websites. By accessing our sites, you acknowledge reading and understanding this Privacy Policy.

1. Categories of Personal Information Collected

Personal Information means any data that identifies an individual alone or in combination with other data.

Contact Information

Name, email address, and other contact details — collected only when you voluntarily provide them (e.g., account registration, support requests).

Browser and Site Access Information

Domain names, browser type, operating system, referring website addresses, device IP addresses, general access location, and access times — collected automatically through standard tracking tools.

Sensitive Data

We do not collect race, ethnic origin, religious beliefs, political affiliations, genetic data, biometric data, health information, sexual orientation history, or precise geolocation.

2. How Personal Information Is Used

We use collected data to:

  • Process requests and transactions
  • Deliver requested services, including protein design jobs
  • Provide product updates and alerts
  • Test and improve our platform
  • Enforce contracts and legal obligations
  • Protect Company rights and property
  • Comply with law enforcement requests

Protection

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.

Retention

Data is retained as long as needed for the purposes for which it was collected, considering legal requirements and legitimate business interests.

3. How Personal Information Is Shared

We will not sell your Personal Information. We may share data with:

  • Service providers processing data on our behalf
  • Affiliated entities
  • Business partners
  • Auditors and legal advisors
  • Parties involved in mergers or acquisitions

Service providers and affiliates must maintain confidentiality and cannot use data beyond stated purposes. We may also share information when required by law or necessary to protect against fraud or illegal activity.

4. Individual Rights and Choices

Access and Data Portability

You may request disclosure of collected data categories, sources, business purposes, third-party recipients, and specific personal data in machine-readable format.

Correction

You may request correction of inaccurate personal information.

Deletion

You may request deletion of your personal information, except where retention is necessary to complete transactions, detect security incidents, comply with legal obligations, or serve compatible lawful purposes.

Non-Discrimination

We will not deny services, charge different prices, or provide lower quality service based on your exercise of privacy rights.

How to Exercise Rights

Submit verifiable requests to [email protected]. We endeavor to respond within 45 days (up to 90 days with notice). No fees apply unless justified.

5. Cookies and Tracking

Cookies

Cookies are small text files placed on your device during website visits. We use the following categories:

  • Essential Cookies: Required for basic site functionality and authentication
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Track usage patterns to help us improve the platform

Cookie Management

You can adjust your browser settings to decline cookies. Some site features may not function properly without cookies.

Do Not Track

Our sites do not currently respond to Do Not Track (DNT) signals due to lack of standardized interpretation.

6. Additional Provisions

Third-Party Sites

We are not responsible for the privacy practices of independently operated websites linked from our platform. We encourage you to review their policies.

Children

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children.

International Users

Our Services operate in the United States. If you access the Services from outside the US, you consent to the transfer, storage, and processing of your data in the United States. We take reasonable steps to ensure secure handling of your information.

Policy Changes

We may modify this policy at our discretion, updating the date at the top. Material changes will be communicated with prior notice. Personal information will never be used contrary to applicable law.

Contact

Direct privacy inquiries to [email protected].